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EAGLEVILLE HOSPITAL
PATIENT VISITATION RIGHTS
Tag No.: A0215
Based on facility policy and interview with staff (EMP), it was determined that the facility failed to ensure patient rights were followed regarding allowance of in-person visitation for hospitalized patients.
Findings include:
A review on April 7, 2025 of the facility "General Handbook ... Resident Rights and Responsibilities", no date, revealed "Visitation- You have the right to: Decide if you want visitors or not while you are here ... Designate those persons who can visit you during your stay. These individuals do not need to be legally related to you."
A review on April 7, 2025 of "General Handbook" revised February 6, 2025, revealed "Due to COVID-19 Pandemic The following modifications apply to the handbook: ... 2. Visitation is suspended at this time."
Interview on April 7, 2025 at 2:40 PM with EMP1, confirmed "We don't allow on-site visitation from family or friends of patients. We do ZOOM or phone calls". Further interview confirmed "in-person visitation has not been allowed since COVID restrictions were put into place a few years ago".