HospitalInspections.org

Based on observation, interview and review of posted information, the facility failed to post the correct contact information for the state licensing agency. This failure could potentially prevent patients, staff or any individual from the general public from being able to contact the state licensing agency with complaints, questions or concerns.

Findings:

On 2/11/14 at 9:15 am, the posted information in the Emergency Department lobby that was available for the public was reviewed with Administrative Staff B. She confirmed that the department name, address, and phone number posted were not the current address of the state licensing agency and this could prevent people from being able to contact them with their complaints.