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M HEALTH FAIRVIEW WOODWINDS HOSPITAL
POSTING OF SIGNS
Tag No.: A2402
Based on interview, and document review, the hospital failed to ensure sufficient signage pertaining to the Emergency Medical Treatment and Labor Act (EMTALA) was posted in all areas as required (i.e., areas waiting for treatment, receiving treatment). This had potential to affect patients presenting to the emergency department (ED) seeking care and/or services.
Findings include:
On 10/18/22, at 12:10 p.m. a tour of the emergency department (ED) was conducted with the ED manager (EDM)-A and chief nursing officer (CNO). During the tour, it was identified the hospital failed to post EMTALA signage in the main ED entrance registration area, as well as the ED lobby/waiting area. Additionally, there were no individual EMTALA signs in individual ED treatment rooms and triage rooms for individuals to view while waiting for an examination. EDM-A acknowledged there were no signs posted in the ambulance bay entrance going into the ED, nor was there individual EMTALA signage posted in any ED treatment rooms, triage rooms or in the registration area or the lobby/waiting area.
The facility policy EMTALA review/revised date 10/19/2022, lacked direction for posting of signs.