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1711 W WHEELER AVENUE

ARANSAS PASS, TX 78336

PATIENT RIGHTS: CARE IN SAFE SETTING

Tag No.: A0144

Based upon review of medical records and an interview with faciltiy staff, facility failed to provide a safe environment while patients were at the facility in that patients were put into an exam room and left for over two hours without follow up or care provided.

Findings include:

1. Per review of the medical record patient #4 and patient #8 were put into the same exam room at approximately 1600. No other documentation is noted in medical record until 18490 when nursing personnel documented that "patient angry and tired of waiting on the doctor. Patient and friend/ family left without being seen by the doctor.

2. Interview of staff #5 reveals that staff #5 was working on the day that patients were seen in the emergency room but does not remember any specific treatment provided. Staff #5 remembers patients being angry and does remember them leaving. She stated that facility personnel only put two different patients into the same room on patient's request or when patients are under age.