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1312 OAKLAND DR

KALAMAZOO, MI 49008

PATIENT RIGHTS: NOTICE OF RIGHTS

Tag No.: A0117

Based on record review and interview, the facility failed to ensure 2 (#11, 12) of 3 Medicare patients received the Important Message from Medicare within 48 hours of discharge resulting in the potential for Medicare patients and/or patient representatives to not have the necessary information to exercise their rights. Findings include:

Review of Patient #11 medical record on 2/17/2021 revealed no Important Message from Medicare (IMM) within 48 hours of discharge to be present.

Review of Patient #12 medical record on 2/17/20201 revealed no IMM within 48 hours of discharge to be present.

On 2/17/2021 at 1305, Staff C was queried as to if an IMM was obtained prior to discharge to which he stated, "We do not provide a new IMM and do not ask them to sign it again." Staff C also confirmed the IMM from admission was not signed and dated again prior to discharge.