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NACOGDOCHES MEDICAL CENTER
PATIENT RIGHTS: NOTICE OF RIGHTS
Tag No.: A0117
Based on observation and interview, State required posting to notify patients or patient representatives of the statement of duty to report abuse and neglect, or illegal, unethical or unprofessional conduct in English and a second language with their right to contact the appropriate complaint line number was not posted at 1 (Emergency Room Entrance/Waiting Room) of 2 hospital entrances/waiting areas observed.
On May 23, 2017, a tour of the Emergency Department was made with Staff #2 and Staff #3. Observation of the Emergency Department entrance and waiting area revealed there were no State required posting to notify patients or patient representatives of the statement of duty to report abuse and neglect, or illegal, unethical or unprofessional conduct in English and a second language with their right to contact the appropriate complaint line number.
Interview with Staff #2 confirmed that the postings were not there.