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GREEN OAKS HOSPITAL
PATIENT RIGHTS: PERSONAL PRIVACY
Tag No.: A0143
Based on interview, the facility failed to protect the privacy of 1 of 1 patient (Patient #3) whose diagnosis was repeated by a staff member in the facility lobby.
Findings included:
In an interview on 05/18/11 at 10:30 AM Personnel #2 stated the receptionist admitted to repeating to Patient #3's fiancee/wife that the facility would accept the patient's "HIV medication." This was said loud enough so that others in the lobby, including the patients friends who did not know of the patient's illness, heard his diagnosis. The employee was informed that she had failed to protect the patient's privacy.
PATIENT RIGHTS: PERSONAL PRIVACY
Tag No.: A0143
Based on interview, the facility failed to protect the privacy of 1 of 1 patient (Patient #3) whose diagnosis was repeated by a staff member in the facility lobby.
Findings included:
In an interview on 05/18/11 at 10:30 AM Personnel #2 stated the receptionist admitted to repeating to Patient #3's fiancee/wife that the facility would accept the patient's "HIV medication." This was said loud enough so that others in the lobby, including the patients friends who did not know of the patient's illness, heard his diagnosis. The employee was informed that she had failed to protect the patient's privacy.