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50 N PERRY ST

PONTIAC, MI 48342

PATIENT RIGHTS: RESTRAINT OR SECLUSION

Tag No.: A0175

Based on record review, interview and policy review, the facility failed to monitor 1 (#2) of 4 restrained patients per policy resulting in potential for patient harm. Findings include:

On 9/9/14 at approximately 1030, patient #2's medical record was reviewed with staff #C. It was noted that patient #2 was admitted through the Emergency Department, was intubated, and an order for soft bilateral limb restraints was obtained on 9/7/14 at 0330. The restraint was ordered because patient #2 was unable to follow safety instructions. Patient #2 was monitored until 0530 per "Restraint Flowsheet". On 9/7/14 at 0700, an order was obtained for hard limb bilateral wrist restraints (soft limb restraints failed), but there was no documentation of the patient being monitored after 0530 on 9/7/14 per "Restraint Flowsheet." Additional review of the "Nursing Assessments" and "Nursing Progress Notes" with Staff #C, on 9/9/14 at approximately 1530, revealed no additional restraint monitoring in the medical record. There was a Nursing Note on 9/7/14 at 1040 that documented "Bil (bilateral) leather wrist restraints removed immediately after extubation." Staff #C stated, "The nurse should have documented (monitoring) at 0700 and 0900, at a minimum."

On 9/9/14 at approximately 1530, a review of the facility policy/procedure titled, "Restraint Use", dated "1/14/14" documented, "Patients restrained for any reason should have....documented a minimum of every two hours..." This had not been done. Staff C stated, "It was an agency nurse that didn't document (every two hours)."

PATIENT RIGHTS: RESTRAINT OR SECLUSION

Tag No.: A0208

Based on file review and interview, the facility failed to document agency staff restraint training for 1 (Staff #G) of 1 agency staff. Findings include:

File review of agency staff #G, on 9/10/14 at approximately 1100, revealed that the nurse was competent for staffing the Emergency Department and Critical Care areas of the hospital. There was some behavioral restraint training documented but non-behavioral restraint training was not evident. On 9/10/14 at 1115, staff #B and #C were queried about non-behavioral (medical/surgical) restraint training and documentation requirements and staff #C stated, "It's stapled in the left side the personnel file." Inspection of that area revealed no entries for restraint training/documentation. It was not evident that the nurse was trained on the every two hour documentation requirement for restraints.

PATIENT RIGHTS: INTERNAL DEATH REPORTING LOG

Tag No.: A0214

Based on interview and file review, the facility failed to maintain an internal restraint/death log for review of non-reportable deaths in restraints as required. Findings include:

Interview with the Quality Director, on 9/10/14 at approximately 1030, revealed that the facility did not maintain a restraint/death log. The Quality Director stated, "We don't have a log... We have had only one restraint reportable death in 2011." Further discussion with the Quality Director verified that she had information on a reportable death, but did not maintain information or a log for restraint/deaths that were not reportable. She stated, "I know, I looked it up, we have to maintain a log."