The information below comes from the statement of deficiencies compiled by health inspectors and provided to AHCJ by the Centers for Medicare and Medicaid Services. It does not include the steps the hospital plans to take to fix the problem, known as a plan of correction. For that information, you should contact the hospital, your state health department or CMS. Accessing the document may require you to file a Freedom of Information Request. Information on doing so is available here.

CROSSING RIVERS HEALTH MEDICAL CENTER 37868 US HWY 18 PRAIRIE DU CHIEN, WI 53821 March 1, 2016
VIOLATION: COMPLIANCE WITH 489.24 Tag No: C2400
Based on observation and interviews, this hospital failed to ensure that they were in compliance with all EMTALA requirements under 42 CFR 489. The facility failed to post EMTALA signs in all patient areas where patients may be waiting for emergency treatment in 1 of 1 observations. Failure to maintain compliance with EMTALA requirements has the potential to affect all patients receiving care in this facility's emergency department.

Findings include:

Per observations during tour of the Emergency Department on 2/29/2016 at 2:15 PM, there are not EMTALA signs in the treatment rooms, the triage room or waiting room. (See A2402)
VIOLATION: POSTING OF SIGNS Tag No: C2402
Based on observation and interview the facility failed to ensure EMTALA signs are posted in all areas patients may be waiting for emergency treatment, in 1 of 1 observations. This deficiency potentially affects all Emergency Department patients treated at the facility during the survey.

Findings include:

Per observations during tour of the Emergency Department on 2/29/2016 at 2:15 PM, there are not EMTALA signs in the treatment rooms, the triage room or waiting room. Per interview with Chief Clinical Officer on 2/29/2016 at the time of the observation, it was confirmed that there are no EMTALA signs in the treatment rooms, triage room or waiting room.