The information below comes from the statement of deficiencies compiled by health inspectors and provided to AHCJ by the Centers for Medicare and Medicaid Services. It does not include the steps the hospital plans to take to fix the problem, known as a plan of correction. For that information, you should contact the hospital, your state health department or CMS. Accessing the document may require you to file a Freedom of Information Request. Information on doing so is available here.

ST. MARY'S HEALTH, INC. 3700 WASHINGTON AVE EVANSVILLE, IN 47750 July 31, 2017
VIOLATION: PATIENT RIGHTS: PERSONAL PRIVACY Tag No: A0143
Based on document review and interview, the facility failed to ensure staff followed their policy/procedure for Patient Rights and Responsibilities for 1 of 10 closed medical records reviewed.

Findings include:

1. Policy/procedure PolicyStat ID: 38, Patient Rights and Responsibilities, revised/reviewed 5/12/2017 indicated on page 2: "St. Vincent identifies specific Patient's Rights and Responsibilities based upon the following processes and activities:... 5. Respects the patient's right to privacy".

2. Review of the Interdisciplinary Note-Nursing dated 7/15/17 at 1100 hours per staff N1 of patient 1's MR indicated: "...Informed Registered Nurse (RN) hospital supervisor and she/he along with security reported to the room...Requested to check phone for recording and deleted one photo of patient and one recording with no sound".

3. On 7/31/17 at approximately 1300 hours, staff N2 (Manager System Safety Consultant) was interviewed and confirmed security may request that a patient and/or family member discontinue taking photographs and video taping but staff should not request to look at a patient or family member's cell phone. Staff N2 confirmed security staff should not view and delete photos and/or videos from a patient or family member's cell phone. Staff N2 confirmed security staff should follow the policies/procedures for Patient Rights and Responsibilities.

4. On 7/31/17 at approximately 1500 hours, staff N3 (Risk Manager) was interviewed and confirmed facility staff should not view and delete photos and/or videos from a patient or family member's cell phone. Staff N3 confirmed facility staff should follow the policies/procedures for Patient Rights and Responsibilities.