The information below comes from the statement of deficiencies compiled by health inspectors and provided to AHCJ by the Centers for Medicare and Medicaid Services. It does not include the steps the hospital plans to take to fix the problem, known as a plan of correction. For that information, you should contact the hospital, your state health department or CMS. Accessing the document may require you to file a Freedom of Information Request. Information on doing so is available here.

NORTHWESTERN MEDICAL CENTER INC 133 FAIRFIELD STREET SAINT ALBANS, VT 05478 March 1, 2012
VIOLATION: RN SUPERVISION OF NURSING CARE Tag No: A0395
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY**

Based on staff interviews and record review nursing staff failed to assure consistent, ongoing care in accordance with physician orders, facility policies and procedures and standards of clinical practice for 1 patient. (Patient #1). Findings include:

Per record review nursing staff failed to provide consistent ongoing monitoring and treatment to prevent decubitus ulcers for Patient #1, who had been admitted on [DATE] following back surgery that morning. Review of a physician's Discharge Summary stated that the patient ".....did develop two decubitus blisters in the hospital which were treated locally and we did obtain a visiting nurse to dress this."

The facility Skin/Wound Care Policy and Care Guidelines, last reviewed 6/04, stated under the General Skin Care/Prevention; Care Guidelines: consider the following interventions; "For patients with impaired mobility/limited activity: Turn and/or reposition [every] 2 hours with proper alignment......Use Total Care Bed or other pressure reducing mattress........If the patient develops a reddened area, keep the area pressure free until it returns to normal". "Note: If the patient has a reddened area that does not fade within 30 minutes (Stage 1 decubitus), use these guidelines to monitor and treat it": for "reddened area, intact skin; protect skin with moisture barrier ointment".

Per record review a physician order, dated 11/28/11, included; "Decubitus (pressure ulcer) precautions", and, "turn, cough and deep breath every 2 hours while awake". Review of nurses notes indicated Patient #1's activity and mobility had been limited as a result of confinement to bed for 2 days post surgery. Although the patient's care plan problem list, on 11/28/11, included Impaired Skin Integrity, with a goal to exhibit optimal tissue integrity, the care plan interventions did not include turn and/or reposition every 2 hours or use of a pressure reducing mattress. Despite the identified risk factors, the physician orders and the facility's policy reflecting clinical standards of nursing practice, there was no evidence that the skin protection measures and interventions utilized by staff consistently included to turn and reposition the patient or apply barrier ointment to the skin. There was documentation on two occasions only, at 10:07 AM and 3:27 PM on 11/29/11, that turn and/or reposition every 2 hours was implemented as a skin protection intervention.

A Nurse's Note, dated 12/1/11 at 8:28 AM, indicated, in the physical assessment, that the patient had a skin problem area on the buttocks identified as a "reddened" "blister". During interview, at 5:18 PM on 2/29/12, Nurse #1, who was responsible for oversight of care for Patient #1 during part of the evening on 11/30/11, stated that the patient had mentioned, that evening that his/her bottom was "a little sensitive". The nurse stated that, although s/he had assessed the patient and noted a "pink" area on the patient's buttocks, s/he did not document the finding, did not reassess the area prior to end of his/her shift and did not apply any moisture barrier ointment to the patient's buttocks at that time. Nurse #1 further stated that during a physical assessment of Patient #1 on the morning of 12/1/11, although a blister had developed on the patient's buttocks, s/he did not treat the area at that time. The nurse also stated s/he was not aware of whether a pressure reducing mattress had been used for Patient #1. A subsequent nurse's note, by Nurse #2, (the Charge Nurse), 5 and a half hours later, at 1:55 PM on 12/1/11, stated; "Patient has a blister that is open the size of a half dollar to right buttock. The left buttock has a pea size open area where a blister popped. On the inner right buttock crease lined with small blisters. Duoderm applied to the popped blisters of the right and left buttocks. During interview, at 11:54 AM on 3/1/12, Nurse #2, stated that s/he had been directed by the Nurse Unit Manager, on 12/1/11, to address a concern voiced by Patient #1 to a visitor, about "sores on [patient's] bottom". S/he confirmed that s/he had assessed the patient, observed the open areas of skin and applied a protective dressing.

During interview, at 12:51 PM on 2/28/12, Nurse Manager of the Medical/Surgical Unit confirmed the lack of documentation of nursing interventions and stated that s/he would have expected to see documentation of interventions including turning and/or repositioning every two hours. The Nurse Manager also stated s/he did not know whether a pressure reducing mattress had been used for the patient.



Reference: Lippincott Manual of Nursing Practice, 8th edition, pg. 187
VIOLATION: NURSING CARE PLAN Tag No: A0396
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY**

Based on staff interview and record review nursing staff failed to develop and revise the care plan to meet the needs of 1 patient. (Patient #1). Findings include:

Per record review nursing staff failed to include all appropriate interventions to prevent decubitus ulcers for Patient #1, who had been admitted on [DATE] following back surgery that morning. Review of a physician's Discharge Summary stated that the patient ".....did develop two decubitus blisters in the hospital......."

The facility Skin/Wound Care Policy and Care Guidelines, last reviewed 6/04, stated; Policy statement: 1. All patients admitted ....will be screened for skin problems upon admission using the Braden Scale. Skin assessments will continue every shift thereafter. 2. For patients with identified skin problems, a plan of care will be initiated and documentation of progress will be completed daily......Ongoing assessment: 2. ....patients who have scores of 19 and below will have a care plan initiated, and turning schedule if appropriate." Under the General Skin Care/Prevention; Care Guidelines: consider the following interventions; "For patients with impaired mobility/limited activity: Turn and/or reposition [every] 2 hours with proper alignment.hours with proper alignment......Use Total Care Bed or other pressure reducing mattress....."

Per record review a physician order, dated 11/28/11, stated; "Decubitus (pressure ulcer) precautions", and, "turn, cough and deep breath every 2 hours while awake". Review of nurses notes indicated Patient #1's activity and mobility had been limited as a result of confinement to bed for 2 days post surgery. Although the patient's care plan problem list, on 11/28/11, included Impaired Skin Integrity, with a goal to exhibit optimal tissue integrity, prior to the identification of skin issues on 12/1/11, the care plan did not include turn and/or reposition every 2 hours, or use of a pressure reducing mattress as skin protection measures. There was documentation on two occasions only, at 10:07 AM and 3:27 PM on 11/29/11, that turn and/or reposition every 2 hours was implemented as a skin protection intervention. In addition, although the Braden Scale assessment, conducted on 11/30/11 at 11:12 AM, identified a score of 19, the care plan interventions were not revised in response to that assessment, to include turning and/or repositioning in accordance with the policy, until an issue with skin integrity had been identified on 1 12/1/11.

During interview, at 12:51 PM on 2/28/12, the Nurse Manager of the Medical/Surgical Unit confirmed the lack of documentation and stated that s/he would have expected to see documentation of turning and/or repositioning every 2 hours as a care plan intervention. S/he further stated that s/he did not know if a pressure reducing mattress had been used for the patient.