The information below comes from the statement of deficiencies compiled by health inspectors and provided to AHCJ by the Centers for Medicare and Medicaid Services. It does not include the steps the hospital plans to take to fix the problem, known as a plan of correction. For that information, you should contact the hospital, your state health department or CMS. Accessing the document may require you to file a Freedom of Information Request. Information on doing so is available here.
|UNITYPOINT HEALTH - MERITER||202 S PARK ST MADISON, WI 53715||Oct. 24, 2016|
|VIOLATION: PATIENT RIGHTS: PARTICIPATION IN CARE PLANNING||Tag No: A0130|
|Based on record review and interview, the hospital failed to include 1 of 2 patients (#1) in the development of Patient #1's plan of care.
Care plan for Patient #1 dated 2/18/2016 in FYI [for your information] section, revealed a behavioral care plan for Caregiver/Family (H).
During an interview on 10/24/2016 at 11:25 AM, emergency room Educator C stated the FYI care plan for Caregiver/Family (H) reoccurs and follows Patient #1 for each emergency room visit. Educator C stated the care plan was not discussed with Patient #1 or Patient #1's family and that the hospital does not have a process in place for sharing the FYI care plan information with the patient or the patient's caregiver/family.
|VIOLATION: CONTENT OF RECORD - OTHER INFORMATION||Tag No: A0467|
|**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY**
Based on record review and interview, Emergency Department (ED) facility staff failed to provide nursing assessments in the Emergency Department for 1 of 10 patients (Patient #5), and failed to monitor patient condition in the ED per policy for 5 of 10 patients reviewed (Patient #1, Patient #5, Patient #6, Patient #7, Patient #8).
Facility policy "Emergency Services Assessment & Documentation Standards" dated July 2013 states: "...e. A Registered Nurse (RN) assessment will be performed for each patient...ii. An initial assessment should be completed on all patients being seen in the [Emergency Services] by the primary RN. Assessment on the following will be focused, based on the patient's presenting complaint or reason for visit...Discharge vitals: need to be done on all patients thirty minutes prior to departure from the [Emergency Services]...Reassess pain and vitals within 30 minutes of departure..."
Per medical record review on 10/24/2016, Patient #5 (MDS) dated [DATE] at 8:20 AM with seizure-like activity. Patient #5's medical record does not include documentation of an initial nursing assessment or focused neurological assessment. Patient #5 was discharged to home from the ED at 12:52 PM. Patient #5's last set of vitals was obtained at 11:45 AM, more than 30 minutes prior to discharge.
Per medical record review on 10/24/2016, Patient #6 (MDS) dated [DATE] at 7:45 PM with loss of consciousness. Patient #6 was discharged from the ED at 9:41 PM. Patient #6's last set of vitals was obtained at 8:45 PM, more than 30 minutes prior to discharge.
Per medical record review on 10/24/2016, Patient #7 (MDS) dated [DATE] at 4:25 AM with seizure-like activity. Patient #7 was discharged to home from the ED at 7:06 AM. Patient #7's last set of vitals was obtained at 6:00 AM, more than 30 minutes prior to discharge.
Per medical record review on 10/24/2016, Patient #8 (MDS) dated [DATE] at 2:14 PM with seizure-like activity. Patient #8 was discharged to home from the ED at 4:46 PM. Patient #8's last set of vitals was obtained at 3:00 PM, more than 30 minutes prior to discharge.
The medical record findings for Patients #5, #6, #7 and #8 were confirmed at the time of review on 10/24/2016 between 11:35 AM and 1:05 PM with ED Director D and ED Manager G. Manager G stated on 10/24/2016 at 12:25 PM that all patients should have vitals signs documented per policy. Director D stated during an interview on 10/24/2016 at 1:30 PM that all patients presenting with seizure-like activity would be expected to have a neurological assessment.
Review of Emergency Services Policy on 10/24/2016 at 2:20 PM under Emergency Services Records states "final disposition will be documented by the physician". The emergency room medical record findings for patient #1 on 10/24/2016 at 11:25 AM were confirmed with Assistant Nurse Manger G at 10/24/2016 at 4:17 PM. Provider notes state "Disposition: Data Unavailable".
During an interview on 10/24/2016 at 4:17 PM with Assistant Nurse Manager G, Manager G stated that more information on patient's mobility status should have been documented.