The information below comes from the statement of deficiencies compiled by health inspectors and provided to AHCJ by the Centers for Medicare and Medicaid Services. It does not include the steps the hospital plans to take to fix the problem, known as a plan of correction. For that information, you should contact the hospital, your state health department or CMS. Accessing the document may require you to file a Freedom of Information Request. Information on doing so is available here.

UNITED METHODIST BEHAVIORAL HOSPITAL 1601 MURPHY DRIVE MAUMELLE, AR 72113 May 17, 2013
VIOLATION: PATIENT RIGHTS: GRIEVANCES Tag No: A0118
Based on review of Patient Rights documents and interview, it was determined the Facility failed to include the State Agency address on the Patient Rights documents given to patients on admission to the hospital. Failure to include the State Agency address did not allow patients to place their complaint in writing and send to the State Agency. The failed practice affected all patients admitted to the facility. Findings follow:

1. Review of the Patient's Rights statement received from the Administrator at 1005 on 05/18/13 revealed the State Agency address was not listed on the form.

2. The above was verified by the Administrator at 1005 on 05/18/13.