The information below comes from the statement of deficiencies compiled by health inspectors and provided to AHCJ by the Centers for Medicare and Medicaid Services. It does not include the steps the hospital plans to take to fix the problem, known as a plan of correction. For that information, you should contact the hospital, your state health department or CMS. Accessing the document may require you to file a Freedom of Information Request. Information on doing so is available here.

HOUSTON BEHAVIORAL HEALTHCARE HOSPITAL LLC 2801 GESSNER ROAD HOUSTON, TX June 13, 2017
VIOLATION: PATIENT RIGHTS: FREE FROM ABUSE/HARASSMENT Tag No: A0145
Based on observation, interview and record review the facility failed to maintain a safe environment and keep patients free from harm.

Findings include:

Observation on 6/13/2017 of a hospital video dated 3/13/2017 revealed patient (ID #1) and staff member (ID #65) had a verbal and physical altercation. The staff (ID #65) pushed patient (ID #1) into the gym door per medical record Patient (ID #1) was sent to a nearby emergency room via ambulance and received six staples to his head. He was discharged back to the facility later that day.

Review of hospital policy titled Patient Rights and Responsibilities dated 10/21/2014 stated "The Patient's Bill of Rights shall include, but is not limited to, the patient's right to:
3. Considerate, dignified and respectful care, provided in a safe environment, free from all forms of abuse, neglect, harassment and or exploitation".
All hospital staff, medical staff members ... performing patient care activities shall observe these patient rights ".

Interview on 6/13/2017 at 0915 with the CEO (ID #53) stated "the patient (ID #1) kept on irritating the tech (ID # 65). The tech (ID # 65) pushed the patient (ID #1) on to the gym door and injury occurred to his head. We terminated him (ID #65) immediately".