The information below comes from the statement of deficiencies compiled by health inspectors and provided to AHCJ by the Centers for Medicare and Medicaid Services. It does not include the steps the hospital plans to take to fix the problem, known as a plan of correction. For that information, you should contact the hospital, your state health department or CMS. Accessing the document may require you to file a Freedom of Information Request. Information on doing so is available here.

UNIVERSITY OF ILLINOIS HOSPITAL 1740 WEST TAYLOR ST SUITE 1400 CHICAGO, IL 60612 Nov. 1, 2018
VIOLATION: PATIENT RIGHTS: PERSONAL PRIVACY Tag No: A0143
Based on document review and interview, it was determined that for 1 of 2 Nurse Technicians (E #4), the Hospital failed to ensure that privacy of confidential information was maintained. This has the potential to affect all 12 patients on the CDU (Clinical Decision Unit) on the census for 10/29/18.

Findings include:

1. On 10/30/18 at approximately 9:00 AM, the Hospital's policy entitled "Social Media Policy" (5/7/2018) was reviewed and required "...Hospital staff is not allowed to contact patients on social media to carry out job responsibilities..."

2. On 10/30/18 at approximately 9:10 AM, the Nurse Technician (E#4) stated that he did message Pt #1 on Facebook after Pt #1 was discharged from the hospital. E #4 stated that he asked Pt #1 (on Facebook) about her pain. E #4 stated that Pt #1 did not respond.

3. On 10/30/18 at approximately 10:30 AM, an interview was conducted with the Director of Accreditation and Clinical Compliance (E#1). E #1 stated that it was against the Hospital's policy for E #4 to contact Pt #1 on Facebook.