The information below comes from the statement of deficiencies compiled by health inspectors and provided to AHCJ by the Centers for Medicare and Medicaid Services. It does not include the steps the hospital plans to take to fix the problem, known as a plan of correction. For that information, you should contact the hospital, your state health department or CMS. Accessing the document may require you to file a Freedom of Information Request. Information on doing so is available here.
|BELLEVUE HOSPITAL CENTER||462 FIRST AVENUE NEW YORK, NY 10016||Aug. 27, 2015|
|VIOLATION: PATIENT RIGHTS: GRIEVANCES||Tag No: A0118|
|Based on review of medical records, other documents and interview, it was determined that the facility did not adequately provide the complainant/patient a response which addressed all the components in the complaint.
This was noted in one (1) of twenty (20) grievance files reviewed. (File #1)
The complainant/patient filed a written complaint which was received by the facility on 5/4/15. The complaint had multiple issues: upon arrival to the ED he was not hooked up to cardiac monitoring until he went to 17 North, Pain medication was not given for back pain, antipsychotic medications were not given and on 4/28/15 on 19 South, he was sexually assaulted by a CO (Correction Officer) on the second shift. Complainant alleges the CO touched his private parts and made inappropriate comments.
The response from the facility dated 5/6/15 did not address the sexual allegation component of the complaint and failed to advise the patient/complainant who to contact if not satisfied with the result of the investigation.
This was brought to the attention of Staff #1.