The information below comes from the statement of deficiencies compiled by health inspectors and provided to AHCJ by the Centers for Medicare and Medicaid Services. It does not include the steps the hospital plans to take to fix the problem, known as a plan of correction. For that information, you should contact the hospital, your state health department or CMS. Accessing the document may require you to file a Freedom of Information Request. Information on doing so is available here.

RIVER PARK HOSPITAL 1230 SIXTH AVENUE HUNTINGTON, WV 25701 Oct. 30, 2019
VIOLATION: COMPLIANCE WITH 489.24 Tag No: A2400
Based on record review and staff interview it was determined the facility failed to ensure staff did not delay providing an appropriate medical screening in order to acquire about the individual's method of payment or insurance status (see Tag A 2408).
VIOLATION: MEDICAL SCREENING EXAM Tag No: A2406
Based on record review and staff interview it was determined the facility failed to ensure staff did not delay providing an appropriate medical screening in order to acquire about the individual's method of payment or insurance status (see Tag A 2408).
VIOLATION: DELAY IN EXAMINATION OR TREATMENT Tag No: A2408
Based on record review and staff interview it was determined the facility failed to ensure staff did not delay providing an appropriate medical screening in order to acquire about the individual's method of payment or insurance status. This failure was identified in three (3) of twenty (20) intake medical records reviewed (patient #1, 2 and 18). This failure has the potential to adversely affect all patients.

Findings include:

1. A review of the medical record for patient #1 revealed patient #1 arrived at the facility on 9/11/19 at 10:25 a.m. Insurance status was checked at 10:45 a.m. and the medical screening was documented as completed at 11:01 a.m.

2. A review of the medical record for patient #2 revealed patient #2 arrived at the facility on 8/30/19 at 7:15 a.m. Insurance status was checked at 6:31 a.m. and at 7:27 a.m. The medical screening was documented as completed at 7:50 a.m.

3. A review of the medical record for patient #18 revealed patient #18 arrived at the facility on 9/11/19 at 4:25 p.m. Insurance status was checked at 5:03 p.m. and 6:04 p.m. The medical screening was documented as completed at 6:40 p.m.

4. During the tour of the Assessment and Referral (A&R) department an interview was conducted with the Director of A&R on 10/28/19 at 10:35 a.m. When asked what the process was for intake of all patients who present with an emergency, she stated the patients are put in an intake room with paperwork to complete. The patient's name is put on the board in the A&R department and then the nurse gets the patient's vital signs. The nurse will ask the patient for insurance and other information. The Information is brought back to the A&R department and they run the insurance information and then the assessment is done.

5. An interview was conducted with the Director of Quality and Director of A&R on 10/29/19 at approximately 1:00 p.m. When informed of the insurance verification before completion of the medical screening the Director of Quality concurred with the findings.