The information below comes from the statement of deficiencies compiled by health inspectors and provided to AHCJ by the Centers for Medicare and Medicaid Services. It does not include the steps the hospital plans to take to fix the problem, known as a plan of correction. For that information, you should contact the hospital, your state health department or CMS. Accessing the document may require you to file a Freedom of Information Request. Information on doing so is available here.

KALAMAZOO REGIONAL PSYCHIATRIC HOSPITAL 1312 OAKLAND DR KALAMAZOO, MI 49008 Feb. 17, 2021
VIOLATION: PATIENT RIGHTS: NOTICE OF RIGHTS Tag No: A0117
Based on record review and interview, the facility failed to ensure 2 (#11, 12) of 3 Medicare patients received the Important Message from Medicare within 48 hours of discharge resulting in the potential for Medicare patients and/or patient representatives to not have the necessary information to exercise their rights. Findings include:

Review of Patient #11 medical record on 2/17/2021 revealed no Important Message from Medicare (IMM) within 48 hours of discharge to be present.

Review of Patient #12 medical record on 2/17/ revealed no IMM within 48 hours of discharge to be present.

On 2/17/2021 at 1305, Staff C was queried as to if an IMM was obtained prior to discharge to which he stated, "We do not provide a new IMM and do not ask them to sign it again." Staff C also confirmed the IMM from admission was not signed and dated again prior to discharge.