HospitalInspections.org

Bringing transparency to federal inspections

2301 MARSH LANE SUITE 200

PLANO, TX null

PATIENT RIGHTS: CARE IN SAFE SETTING

Tag No.: A0144

Based on observation, record review, and interview, the facility failed to ensure the right to receive care in a safe setting, in that,

3 of 9 high risk patients checked (Patient #3, #4, and #5) did not have their bed/chair alarms activated for safety.

Findings

During a tour of the patient care areas on 9/11/2023 at 1:45 PM, Personnel #1, #2, and #5 were present and confirmed the following:

Patient #3 had a High Fall Risk score of 55. She did not have a bed/chair alarm activated.

Patient #4 had a High Fall Risk score of 65. She did not have a bed/chair alarm activated.

Patient #5 had a High Fall Risk score of 50. He did not have a bed/chair alarm activated.

During an interview while touring on 9/11/2023 at 1:45 PM, Personnel #1, #2, and #5 Personnel #5 checked the bed/chair alarm for Patient #3 and confirmed it was not set. Personnel #5 asked Patient #3 if Therapy had just brought her back from therapy. Patient #3 stated yes.

Personnel #5 checked the bed/chair alarm for Patient #4 and confirmed it was not set. Personnel #1 asked Patient #4 if Therapy had just brought her back from therapy. Patient #4 stated yes.

Personnel #5 checked the bed/chair alarm for Patient #5 and confirmed it was not set. Personnel #5 asked Patient #5 if Therapy had just brought him back from therapy. Patient #5 stated no. Personnel #5 stated he (patient) likes to go out to smoke. Personnel #5 was asked if the staff takes the patient out. Personnel #5 stated yes, in a wheelchair. Personnel #5 was asked if he had just come back from smoking then the staff member did not turn on the alarm. Personnel #5 stated correct.

Personnel #2 was told this showed the action plan was not sustained. Personnel #2 stated yes ma'am. We have suspected therapy was not turning on the alarms after therapy. I just called her to talk to her people now.

QUALITY IMPROVEMENT ACTIVITIES

Tag No.: A0283

Based on observation, record review, and interview, the facility failed to ensure ensure that quality improvements are sustained., in that,

the post fall action plan including activated bed/chair alarms was not sustained to provide safety via bed alarms for 3 of 9 high risk patients (Patient #3, #4, and #5) who did not have their bed/chair alarms activated.

Findings

During a tour of the patient care areas on 9/11/2023 at 1:45 PM, Personnel #1, #2, and #5 were present and confirmed the following:

Patient #3 had a High Fall Risk score of 55. She did not have a bed/chair alarm activated.

Patient #4 had a High Fall Risk score of 65. She did not have a bed/chair alarm activated.

Patient #5 had a High Fall Risk score of 50. He did not have a bed/chair alarm activated.

During an interview while touring on 9/11/2023 at 1:45 PM, Personnel #1, #2, and #5 Personnel #5 checked the bed/chair alarm for Patient #3 and confirmed it was not set. Personnel #5 asked Patient #3 if Therapy had just brought her back from therapy. Patient #3 stated yes.

Personnel #5 checked the bed/chair alarm for Patient #4 and confirmed it was not set. Personnel #1 asked Patient #4 if Therapy had just brought her back from therapy. Patient #4 stated yes.

Personnel #5 checked the bed/chair alarm for Patient #5 and confirmed it was not set. Personnel #5 asked Patient #5 if Therapy had just brought him back from therapy. Patient #5 stated no. Personnel #5 stated he (patient) likes to go out to smoke. Personnel #5 was asked if the staff takes the patient out. Personnel #5 stated yes, in a wheelchair. Personnel #5 was asked if he had just come back from smoking then the staff member did not turn on the alarm. Personnel #5 stated correct.

Personnel #2 was told this showed the action plan was not sustained. Personnel #2 stated yes ma'am. We have suspected therapy was not turning on the alarms after therapy. I just called her to talk to her people now.

RN SUPERVISION OF NURSING CARE

Tag No.: A0395

Based on observation, record review, and interview, the facility failed to ensure the registered nurse supervised and evaluated care for each patient, in that,

3 of 9 high risk patients checked (Patient #3, #4, and #5) did not have their bed/chair alarms activated for safety.

Findings

During a tour of the patient care areas on 9/11/2023 at 1:45 PM, Personnel #1, #2, and #5 were present and confirmed the following:

Patient #3 had a High Fall Risk score of 55. She did not have a bed/chair alarm activated.

Patient #4 had a High Fall Risk score of 65. She did not have a bed/chair alarm activated.

Patient #5 had a High Fall Risk score of 50. He did not have a bed/chair alarm activated.

During an interview while touring on 9/11/2023 at 1:45 PM, Personnel #1, #2, and #5 Personnel #5 checked the bed/chair alarm for Patient #3 and confirmed it was not set. Personnel #5 asked Patient #3 if Therapy had just brought her back from therapy. Patient #3 stated yes.

Personnel #5 checked the bed/chair alarm for Patient #4 and confirmed it was not set. Personnel #1 asked Patient #4 if Therapy had just brought her back from therapy. Patient #4 stated yes.

Personnel #5 checked the bed/chair alarm for Patient #5 and confirmed it was not set. Personnel #5 asked Patient #5 if Therapy had just brought him back from therapy. Patient #5 stated no. Personnel #5 stated he (patient) likes to go out to smoke. Personnel #5 was asked if the staff takes the patient out. Personnel #5 stated yes, in a wheelchair. Personnel #5 was asked if he had just come back from smoking then the staff member did not turn on the alarm. Personnel #5 stated correct.

Personnel #2 was told this showed the action plan was not sustained. Personnel #2 stated yes ma'am. We have suspected therapy was not turning on the alarms after therapy. I just called her to talk to her people now.