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555 ST JOSEPH'S BLVD

ELMIRA, NY null

COMPLIANCE WITH 489.24

Tag No.: A2400

Based upon document review and interview the facility did not comply with all the provisions for maintaining a central log and conducting a medical screening exam. Please reference findings under Tag A205 and Tag A2406.

EMERGENCY ROOM LOG

Tag No.: A2405

Based on document review and interview the facility failed to ensure all individuals presenting to the Emergency Department (ED) are entered into the central log for 1 of 21 patients. (Patient #1). This failure could result in a patient not receiving a medical screening exam.

Findings:

Review of the facility's EMTALA Review dated 11/10/17 revealed at approximately 02:45 AM on 11/03/17 a couple presented via private vehicle to the Emergency Department. Staff Q, Public Safety Officer approached the vehicle and the driver stated that his girlfriend, who was a passenger in the car, was in active labor. The public safety officer informed the couple that this facility did not have a labor and delivery unit, but that another hospital, which was 5 minutes away did. After being provided with directions to the other facility, the couple left.

Interview with Staff Q, Public Safety Officer on 11/16/17 at 11:00 AM revealed Patient #1 presented to the Emergency Department ambulance bay via private vehicle on 11/3/17 at approximately 02:45 AM. The driver informed Staff Q that his girlfriend, who was a passenger in the car, was in active labor. Staff Q stated he directed the couple to another hospital, as this hospital does not have a labor and delivery unit. Staff Q stated he was not aware that all patients presenting to the hospital for emergency care must be entered into the central log and receive a medical screening exam.

Review of policy# A-34c , Emergency Department Triage, last revised 01/2014 revealed a registered professional nurse will perform a rapid assessment and initial triage on patients presenting for emergency care, following which the patient will be taken to the Emergency department where a medical screening examination and treatment will be provided.

Review of the facility Emergency Department log dated 11/3/17 revealed Patient #1 was not entered into the log.

Interview with Staff A, Quality Director on 11/17/17 verified the above findings.

MEDICAL SCREENING EXAM

Tag No.: A2406

Based on document review and interview the hospital did not provide a medical screening exam (MSE) for 1 of 21 patients who presented to the hospital for emergency care (Patient # 1). A lack of a MSE could result in an emergency medical condition not being identified and treated.

Findings include:

Review of the facility's EMTALA Review dated11/10/17 revealed at approximately 02:45 AM on 11/03/17 a couple presented via private vehicle to the Emergency Department. Staff Q, Public Safety Officer approached the vehicle and the driver stated that his girlfriend, who was a passenger in the car, was in active labor. The public safety officer informed the couple that this facility did not have a labor and delivery unit, but that another hospital, which was 5 minutes away did. After being provided with directions to the other facility, the couple left.

Review of policy# LE.900, Emergency Medical Treatment and Active Labor Act (EMTALA), last revised 06/17 revealed all individuals presenting to the hospital requesting examination or treatment shall be offered a medical screening examination to determine if the individual has an emergency medical condition.

Interview with Staff Q, Public Safety Officer on 11/16/17 at 11:00 AM revealed Patient #1 presented to the Emergency Department ambulance bay via private vehicle on 11/3/17 at approximately 02:45 AM. The driver informed Staff Q that his girlfriend, who was a passenger in the car, was in active labor. Staff Q stated he directed the couple to another hospital, as this hospital does not have a labor and delivery unit. Staff Q stated he was not aware that all patients presenting to the hospital for emergency care must be entered into the central log and receive a medical screening exam.

Interview with Staff A, Quality Director on 11/17/17 verified the above findings.